Operations Manager in Accra

Accra, Ghana
Jetzt bewerben


Why join us :

Webhelp is expanding its community of game changers to Ghana. We invite you to join us in driving innovation in one of the most competitive BPO regions in the world and be part of our transformation efforts.

We would like to bring you on board as our Operations Manager in Accra to make our expansion a success story and model for our future endeavours. You will use your outstanding expertise in organizational effectiveness and operations management to ensure the quality of our services meets or exceeds customers’ and clients’ expectations.

What the job feels like :

In this role, you will be formulating strategies, improving performance, procuring material and resources, and securing compliance for Webhelp Ghana. You will thrive in an environment where you can mentor your teams, find ways to improve the quality of customer service, and implement best practices across our site.

What you’ll experience at Webhelp :

As an Operations Manager in our team, you will:

Whom we’d like to have on our team :

We’d like to meet people from all backgrounds, with a penchant for knowledge and curiosity. Your natural talent to create a culture of efficiency by empowering employees will fit right in with what we do at Webhelp. 

We’ll be a great match if you :

It would be a plus if you :

Don’t meet every single requirement? At Webhelp, we are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.

What we offer you :

Who we are :

Webhelp is a multinational BPO company, headquartered in Paris, with a global impact and footprint. This is an exciting time for us as we are currently expanding in Africa, with our first offices in Ghana opened in 2022. We focus on creating memorable customer experiences and developing business solutions adapted to each company. We enhance the value of the most innovative brands by combining intelligence and emotion to make business more human.

If this sounds like you, join us in Accra!