APIGEE Tech Support

Description

Would you like to learn every single bit of the cloud systems? In this case please keep reading as we are looking for a APIGEE Tech Support to join our amazing multicultural team based in Bucharest.

As a APIGEE Tech Support in our team, you will provide infrastructure, networking and platform related (IaaS, PaaS) technical support for different products (such as: Api gateways, developer portals or monitoring and alerting).

This will include programming, system administration and procedure tasks which will make you get expertise in all the areas related to our client’s products.

We’ll be a great match if you: 

• Are fluent in English (C1 level)
• Have European citizenship or work permit in Romania
• Have experience with Linux OS
• Are familiar with web protocols (HTTP, DNS, SSL/TLS, etc)
• Are familiar with consuming APIs (what are the types of requests, what are responses like, JSON format, OAuth, RESTful APIs, gRPC)
• Are familiar with with programming languages (Java, Javascript, or Python), and markup languages (HTML, XML, YAML)
• Understand networking principles (TCP/IP model, TCP vs. UDP, Traffic flow)
• Are familiar with IT infrastructure: Web Servers (Nginx, Apache) Databases (SQL, noSQL) Cloud Providers (GCP, AWS, Azure), Containerization technologies (Docker, Kubernetes)
• Are available to work in shifts

Desirable skills:

• Previous experience as customer support
• Good technical troubleshooting and research skills
• Willingness to learn and interest in cloud technologies

What we offer:

• Monthly bonuses
• The option to choose from a board range of flexible benefits through MY Benefit Platform 
• Pleasant working environment
• Bring-a-friend (referral) bonus 
• Full paid training about the project you will be working on
• Career development program, specialized courses
• Opportunities for a career abroad through the Webhelp International Mobility Program
• Continuous training and certification within Cloud Platform products
• Teamwork in a multicultural environment

Who we are

Webhelp is a French multinational BPO company with a global impact and footprint. We focus on creating superb customer experiences and developing business solutions adapted to each company. We enhance the value of the most innovative brands by combining intelligence and emotion to make business more human.

If this sounds like you, join us at Webhelp!

Webhelp is an equal opportunity employer.

Webhelp is committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.