Manager - WFM

Gurugram, India
Apply Now

Job Advert

Is this the moment you smash your goals? We have a fantastic opportunity for an Manager-WFM to join our team in Gurgaon. You will support the design, delivery and implementation of shift strategies that are workable for our people, cost effective and deliver people at the right times.

Join our fun-loving global community of more than 120,000 passionate people who work across 200 locations in over 60 countries delivering exceptional customer experiences for some of the world’s leading brands.

Using your extensive knowledge of end-to-end Workforce Management (WFM) planning processes within a BPO environment, you will strive to find better ways to do things. With a focus on planning improvements, you should have the ability to analyse trends in data to identify and drive improvement initiatives.

If you think that you have what it takes then take a leap and apply today!

What you’ll be doing

What you’ll need

After applying, you will be sent a link to complete a quick online chat. Take this opportunity advance your career with our collaborative team of game-changers.