Are you passionate about providing excellent customer service experiences? Do you thrive in a dynamic and inclusive work environment? If so, we invite you to explore an incredible career opportunity as a Customer Service Advisor. We are on the lookout for dedicated individuals to join our team, and this contract role which ends after the Christmas period offers a pro rata salary of £21,757 along with a host of outstanding benefits.
As a Customer Service Advisor in our remote working team, you'll be an integral part of one of our dynamic campaigns. Your primary responsibility will involve handling customer inquiries via telephone while maintaining a commitment to service excellence at every touchpoint.
What you'll be doing
Effectively communicate campaign updates to colleagues, customers, and managers
Continuously develop and stay current with campaign information
Ensure first contact resolution is achieved consistently
Take responsibility for information security and promptly report any issues
Share knowledge and skills with your team members
What you'll need toexcel as a Customer Service Advisor
Previous experience in a retail or contact centre environment
Exceptional communication skills
The ability to meet and exceed performance targets
Quick thinking and adaptability in a fast-paced environment
A natural inclination for building rapport with people
In addition to a salary of £21,757 you'll enjoy a range of employee perks, including half-price cinema tickets, discounted holiday packages, and more!
If this Customer Service Advisor contract role aligns with your skills and aspirations, apply today.
At Webhelp, we're more than just a company - we're a supportive, fun-loving, and diverse community. Join us, and you'll be sent a link to complete a quick online chat-based interview after applying, allowing us to get to know you better.
Elevate your career with Webhelp - where exceptional customer experiences start! We pride ourselves on fostering an inclusive community of over 120,000 passionate professionals spread across 190 locations in more than 60 countries. Our mission? Delivering exceptional customer experiences for some of the world's most renowned brands.