Software Sales Specialists

Who We Are:

You’ll join our fun-loving global community of more than 110,000 passionate people who work across 200 locations in over 55 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive.

About The Job

Our mission is to build Microsoft Azure businesses. We do this by delivering ‘Real World, Real Time’ solutions that unlock unique economic value for our customers. Our technical and sales teams design and implement solutions for these organizations with custom features, security and support -- all with Microsoft Azure philosophy of innovation and ease of use in mind.

The enterprise team helps customers transform and evolve their business through the use of the Microsoft Azure network and software infrastructure. As part of an entrepreneurial team in this rapidly growing business, you will help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

In this role, you will provide support to the Account Management Team for Micrsoft Azure Platform - Core, strategizing with the Account Managers and Partner Sales Team to increase account and territory business growth. You will work directly with customers, coordinate internal resources, and construct successful strategies at the account and territory levels.

You are a creative and experienced sales leader with a true passion for Sales/Account Management/Customer Success. You will provide excellent customer and partner engagement focused on retention and growth, strategizing with sales partners and vendors on how to increase account value. You will equip the customers and teams with content and tools necessary to provide exceptional customer service. You will work directly with customers, coordinate internal resources, and construct successful strategies to empower customers to achieve success using Microsoft Azure. Most of all, you have a commitment to providing Microsoft Azure customers with the best possible experience.

Responsibilities:

• Customer-facing role to execute the engagement and drive to partner hand-off; provides initial face/voice to the customer and brings in specialists as needed. Prospect, generate, qualify, process, and follow up on leads.
• Be the first contact point for many customers, deliver a strong first impression, and set the foundation for long-term customer relationships.
• Quarterback sales from lead to purchase; be the main point of contact for Microsoft's customers, leading the sales strategy, overcoming objections, and negotiating success.
• Engage with small and medium businesses across industries, company sizes, and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies.
• Obsess over Microsoft’s customers and prospects to deliver a world-class customer engagement experience.
• The secure customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities by collaborating with Solution Specialists and Partner Connection Managers.
• Position competitive offerings and solutions in the context of customer needs and experiences.
• Demonstrate verbally and in writing how customers can capture the value and envision their future with Microsoft’s technologies.

Skills Needed:

• 1-3+ years of sales experience with a proven track record of success is required.
• 4-year degree or equivalent years of experience preferred.
• Minimum 1 year of IT industry experience required. Minimum 1-year SMB sales account
• management or customer management experience required.
• A self-starter with a track record of outstanding performance and achieving goals. Ability to work independently – drives own personal performance, takes ownership of training and skill enhancement, seeks continuous quality improvement.
• Strong interpersonal skills, and excellent oral, written, and verbal business communications skills. Ability to successfully communicate with contacts via the phone
• Will be required to obtain AZ900 certification, which Webhelp will pay for, including the training.

Preferred Skills:

• Familiarity with modern sales techniques and tools, including experience in retail sales, corporate internships, or entrepreneurial programs
• Experience working with or selling Azure, Office 365, Dynamics 365 or similar solutions preferred
• Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps is preferred
• General knowledge of the IT industry (with a minimum 1-year proven industry experience), with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately
• Experience using Microsoft Office Suite applications, Windows OS, and Client Relationship Management (CRM) system(s) such as Dynamics 365, Salesforce, etc.
• Passion for cloud technologies and changing the world

What we offer:

• $30 to 35/hr + 25% bonus structure
• 401K matching 6%
• Competitive Healthcare Benefits, including Dental and Vision
• Eligible for overtime
• Paid time off
• Free Parking