The largest urban beach in Europe? Check. The most stunning Gothic and medieval castles with jaw-dropping stories to tell? Check. The most Miami-vibe nightclubs in Eastern Europe? Check. The most daredevil and gravity-defying winter sports? OK, Switzerland is still ahead of us, but we’re catching up fast.
Live your career in Romania! Say hi to your new lifestyle
So, what’s on your wish list? Whatever you have in mind, you’ll check it off in Romania. With a new place, come new friends and experiences. Whether you want to mingle with other expats or enjoy the Romanian way of life with friendly locals, you’ll keep adding new adventures to your list.
Currency: RON (lei). It means ‘lion’. Population: 19.1M. Plus you. Capital: Bucharest. Aka ‘Little Paris’. Not that little anymore.
Cost of living in Romania
Romania is one of the most affordable countries in Europe! Moreover, the quality of services and infrastructure in metropolitan areas rivals that of many Western cities. Boasting one of the fastest growing economies in the EU, Romania is a modern country with world-leading entertainment facilities, large shopping malls and contemporary architecture.
The average monthly salary in the country is EUR 707 net, with higher wages in Bucharest, the capital and largest city. A single adult (20-29 years old) spends on average 550 euros/month on shared accommodation, utilities, food, transportation, shopping and nightlife.
Travelling around the country is also convenient and inexpensive, whether by car, minibus, train or airplane. Even if you go on full day trips to the famous castles of Transylvania, you can still save money for other great adventures.
Food and drinks
Combo meal in a fast-food restaurant€5
Lunchtime menu with a drink€7
3-course meal in a mid-range restaurant€30
Bottle of traditional Romanian wine€8
Utility bills for a 1-bedroom apartment€116
4G mobile phone plan€10
High-speed Internet (<940 Mbps)€8
Chain store clothing item€34
Two-trip ticket (metro)€1.22
Monthly pass (metro)€16
Taxi (tariff per 1km)€0.57
Estimated Uber trip (10km)€4-6
Sports and leisure
Monthly gym membership
Escape room session/person
Cocktail drink in a downtown club
Working in Romania
Due to their social life and all the exciting activities in the country, Romanians value greatly their work-life balance. Employees work 40 hours a week, and overtime is compensated with extra days off or bonuses. Perfect for an extended city break or quality time with friends!
Romania has a Western European-style work culture focused on productivity with a strong start-up vibe. Likewise, flexible shifts or some form of remote work can be expected as part of the benefits package, depending on the position.
What about the healthcare system? Who will pay if I need to go to the doctor or hospital?
Romania’s public health system has experienced a rapid transformation within the past few years. For taxpaying residents and employees (both nationals and foreigners), public healthcare is provided for free.
You will need to register with a General Practitioner for primary healthcare. When necessary, your practitioner will direct you to a specialist. Consultations and most procedures are free, but some services are charged according to the fees set by the National Health Insurance House.
The latest medical technology and state-of-the-art equipment are mostly found in private health centers. However, Romanian doctors are highly qualified and divide their time between public and private hospitals. Many specialists studied abroad, and senior doctors provide expertise in Western Europe.
At Webhelp Romania, private health insurance is part of your benefits package. You will have access to private hospitals and clinics, as well as enjoy the advantage of faster appointment times and better facilities. In private centers from Bucharest, all medical professionals speak good English and even French or German.
What is the impact of working in your country on my native country’s rights and obligations?
Before leaving your country, we recommend you check with your local authorities about your pension scheme and income tax system, especially if you’re not from an EU/EEA country or Switzerland. The same practice is recommended if you have student loans or other credit debts in your native country.
When you work in Romania, Webhelp will pay all your taxes (deducted from your monthly salary), including mandatory health insurance, social security, and pension contribution. So, you will be eligible for the Romanian government’s benefits.
If your country is part of the EU/EFTA, there are some bilateral agreements among states. If you decide to return to your native country, you may transfer your rights through your local administration. If your country is not part of the EU/EFTA, you will need to check with your embassy in Romania about any existing agreements.
Please note that we do not disclose your salary or your contract agreement to any competent authority from your native country. If necessary, it will be your responsibility to declare your income or other earnings from abroad to your government.
Is your city expensive?
Romania is constantly ranked as one of the most affordable countries in Europe, with world-class facilities and entertainment. However, international products, electronic devices, luxury goods, and supermarket prices are on par with what you would find in a Western European city.
Depending on which source you check, Bucharest is the 4th or 5th largest city in the EU. By population within city limits, the Romanian capital is as large as Paris. But at least twice as cheap. This means an incredible variety of services, facilities, and products for all budgets. Affordability also equals high quality in Bucharest.
Here you can settle into a very comfortable lifestyle. Enjoy your daily 3-course lunch menu in a good restaurant, dine out with friends a couple of times a week and buy fresh produce directly from Romanian farmers. Even distinguished molecular cuisine restaurants and 4-star hotels can be an occasional monthly treat.
Expats living in Romania state they enjoy a wide range of activities and hobbies thanks to lower expenses. Studies show that possibilities for travel and fast career progression are also factors that attract expats to Romania.
Is it difficult and expensive to find a flat in the city?
We are fully committed to supporting you in this process. That is why we provide you with your own room in a flat rented by us that you will share with other colleagues and expats just like you. Your accommodation and extra costs related (utilities) are covered by Webhelp Romania during the entire period of your contract with us.
Likewise, we’ll offer more comprehensive information if you choose to rent separately. Finding modern studios and large apartments in Bucharest is very easy since we have a real estate industry that is favorable to both buyers and tenants.
Even in the city center, which is the financial hub of the country, you can rent a luxury studio for about 450-600 euros per month. If you prefer the southeast neighborhoods, popular with young people due to large parks and proximity to nightlife options, a modern studio will set you back just 348 euros/month.
Real estate agencies are an option. However, most locals choose to sign a contract directly with the landlord as it’s fast, easy, and reliable. In most cases, tenants only need to pay a 2-month deposit before moving in, but even this can be negotiated with the landlord.
I have some concerns about moving to a new country I don’t know. What is the experience like?
Whether for personal or professional reasons, moving to a new country is always a challenging but exciting experience. Our HR Department is here to support you and answer all your questions. And we understand how you feel because we have welcomed other brave expats like you.
Although Romania has only recently started attracting expat communities thanks to its quality of life, the country has a rich history of many ethnic groups. This makes Romanian people extremely friendly to foreign nationals. Locals in large cities are open-minded, highly sociable, and speak perfect English as well as French, German, Italian, or Spanish.
Given that we boast the fastest internet speed in Europe, you can always keep in touch with friends and family if you ever feel homesick. Webhelp Romania is a multinational hub that offers many possibilities to meet people and quickly make friends with stories you can relate to.
Your career in Romania
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What is the company culture like at Webhelp?
Our company culture is in continuous evolution! We love our diversity above all, and everyone is welcome as they are – that is our mindset! Here in Romania, we’re dynamic and creative, and we find reasons to enjoy every day.
We’re big fans of the news, communication, art, events, entertainment, and self-reflection. That is why we developed a unique desktop application for our employees. Centrical is a transformative learning and communication platform, offering interactive games, videos, quizzes, challenges, and the possibility to tell us about your job satisfaction.
And there’s more! Our WebHEALTH initiative is a global campaign that promotes health and well-being within the company. We like to keep active, stay in shape and play sports. Like pretty much everywhere else in Europe, football is quite a big deal here.
In our Bucharest offices, you can enroll in activities such as yoga and fitness classes (the gym is just a 1-minute walk away), online training sessions or language courses. And you never know… you might even end up being an influencer as well. Just have a look at #WebhelpsGotTalent on Instagram!
I have no experience in this area. Is that an issue? Do you have a training plan?
Your life experience and personality can contribute to your new career more than you think! Indeed, customer service excellence is what makes Webhelp stand out from competitors. It’s why some of the greatest brands in the world choose to work with us and put their customers in our care. But your previous experience – vocational, academic, internships, on the job – is already a great starting point.
Some projects may require specific skills in sales or technical support. However, your professional attitude, friendly personality, and positive energy are what we are truly looking for. You will develop exceptional skills that can be easily transferable to other areas of your life – be it in the relationships with your partner, friends, and family or in another job.
We provide an extensive initial training plan of 1 to 4 weeks. You will learn how to deliver superb customer service, and we’ll equip you with everything you need to know about the project. Apart from this, we have continuous development programs and career path sessions to help you determine in what role you’d like to continue with us in the long term.
What is included in my salary and benefits package?
Where do you want to take your career? We will match your skills, experience, and interests with our open positions and offer you the best possibility to grow with us. Your salary will be divided into 2 parts – a fixed base salary and a variable (bonus). In most cases, the variable will be linked to your personal or team’s performance.
Likewise, your salary package depends on the sector and type of role (customer service, technical support, sales), so please let us know which role you think suits you. Then we’ll review together what best adapts to your profile.
Regardless of your position at Webhelp Romania, your salary will allow you to enjoy the great lifestyle and activities that the country offers. We are actively collaborating with external shops, malls, restaurants, gyms, and private clinics to enhance your experience in the city. You’ll have access to over 1,000 special offers. We do our best to help you travel, stay in good health, and socialize with other adventurous colleagues.
How do you support me in relocating to a new country?
This is one of the bravest decisions you’ll ever make, so we are here for you! Let us know what challenges you have in relocating to Romania, and we will find the most suited way to support you in getting here. Throughout the duration of your contract, we provide accommodation in a shared flat, and we cover the flight ticket from your country to Romania. Your personal recruiter can talk you through the available options.
Don’t know what documents you need to work in Romania? No problem. We offer support to help you obtain your the initial documents necessary to work. Settling in is easy and fast – all you need to do is go to the social security office, doctor’s office for a quick check-up, and a bank.
Webhelp Romania is a community that values diversity, and our colleagues come from many regions of the world. However, due to strict local regulations and laws, we need our employees to be eligible to work in Romania as an EU/EFTA citizens or with a valid Romanian work permit.
What is the working time at Webhelp? How many paid holidays do I have?
If you contemplate moving to Romania, we know that you dream of majestic mountains and medieval castles. Add in some yummy traditional meals, homemade brandy, and legendary parties – and it’s clear you’re here to have the time of your life!
During your full-time employment at Webhelp Romania, you will work 40 hours a week. Paid annual leave is 21 days, and you will also enjoy bank holidays or substitute days off. This gives you plenty of time to visit any castle, explore rich wildlife, discover enchanted Carpathian landscapes or celebrate with us our unique, vibrant national holidays.
Want to hear even better news when it comes to your days off? Most main attractions, including the famous Dracula (Bran) Castle, ski resorts, and Black Sea beaches, are just a short 3-hour drive from Bucharest.
We do our best to ensure a work-life balance for all our colleagues, whether they are parents, students, or expats like you who want to experience the city life to the fullest.
What could this job bring to my personal growth and my career?
Explore your passion for traveling while discovering new places and meeting like-minded people! This job is what you make of it – maybe you’d like to spend a few years country-hopping, getting international experience, or just getting a fresh start.
Understanding other cultures and customs, learning a new language, and interacting with other expats will help you grow both as a professional and a person. We also spend time sharing our real-life stories – so, you’ll get to know people with amazing backgrounds!
You stand a genuine opportunity for growth in our company as we average around 100 promotions in a year. Through our more than 30 projects, you can choose from different career paths, whether you are interested in training, management, finance, operations, IT, or marketing. At Webhelp, you’ll get to discover the backstage and processes of some of the most valuable companies in the world.
Come for 12 months, stay for 2 years, and love it here even longer! We are sure you’ll want to grow with us, whether in Romania or in another country where Webhelp is present. Regardless of where your dream takes you, we’ll always keep in touch on Instagram!
What is expected of me on the job?
Regarding your job, it will very much depend on your role. We have a whole panel of different shifts. You could work the traditional morning shift or in the afternoon, night shifts for certain roles, from Monday to Friday or during some weekends. One thing is carved in stone – you will work 5 days a week, so you can make the most of your 2 days off!
No matter which shifts you work, you will always be able to enjoy quality time with your friends or go out and about. That’s because in our city we don’t have a ‘weekend culture’ – it’s lively every day of the week. We will strive to consider your needs, as it is important for us to match you with the work that fits you. Plus, weekend shifts are paid at an hourly rate of an extra 25%.
And there’s one more thing! As we provide services to our clients’ end-users and partners through phone, chat, and email, it’s important to show them they can trust us to handle their confidential data. At Webhelp, regardless of your position, as a co-worker, you will be fully trained to become GDPR compliant. We’ll teach you everything about our security procedures and best practices during your training.
What is your HR policy? Are there any career opportunities?
Webhelp Romania is a people-first company! And an equal-opportunity employer who values and encourages diversity in the workplace. Our HR policies focus on respecting each other, appreciation towards results, working as one united team, and learning new skills.
Advancing your career doesn’t necessarily come with seniority or after many years within the company. We know we operate in a fast-changing and dynamic industry. As such, if you’re committed and passionate about your work and enroll in our development programs, you can easily fast-track your career.
We love to promote our employees, and we do so 100 times a year! More than 90% of promotions in the company are internal, and we are proud of this practice. You will always have priority in our selection processes as an employee.
If you choose to stay with us in Romania, through our career development programs, you’ll also benefit from internal mobility – you can switch between projects and even departments. Our clients come from a wide range of industries, including tech, fashion, entertainment, travel, pharma, hospitality, transport, and many more you can try and experience.
Your adventure in Romania
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Could you give me 5 reasons to live in your city?
OK. Here’s a short listicle:
1. Low cost of living. And a comfortable life! Supermarket and international goods prices may be similar to the ones in other Western countries. But Bucharest offers affordable accommodation, world-class entertainment, and services.
2. Diverse nightlife. We don’t have only Ibiza-style nightclubs but also centuries-old inns, chic wine bars, prestigious music festivals, and epic concerts, themed restaurants, and a strong coffee culture. It’s like this every season!
3. Large affordable apartments. Whether you choose to live on your own (yes, in Bucharest, this is a common practice even for young people) or with housemates, our flats are spacious and have a homely vibe.
4. Warp-speed internet. Just google ‘countries with the best internet in the world,’ and you’ll find out that Romania always comes up in the top 10. Bucharest is also one of the best cities for employees and freelancers who work from home.
5. Safety at any hour of the day and night. As Romanians, we don’t quite realize it. But all our expat friends keep telling us that Bucharest is a lot safer than other Western capitals and large cities.
What are the 5 best things to do, see or experience in your city?
Ready for another short listicle? Here we go:
1. Astonishing architecture. Bucharest has a mix of everything – colossal communist buildings like The Palace of the Parliament, contemporary skyscrapers, Paris-style palaces, Art Nouveau influences, Gothic designs, and Renaissance structures.
2. Boat sailing in Herastrau Park! Bucharest shelters lush, elegant, and large parks peppered throughout the city. Most of them feel like a world apart from the bustle of the metropolis.
3. Sports. Romania is famous for its Olympic legends in gymnastics, like Nadia Comaneci. But most of us aren’t that flexible and superhuman. So, we enjoy football, tennis, cycling, martial arts, and even fencing.
4. Food scene. Romanian cuisine will delight your taste buds! But locals in Bucharest are also big on fusion dishes that combine recipes from all over the world – Italian, Lebanese, French, Chinese, Greek, Japanese; you name it!
5. Farmers’ markets. Romanian organic products have the most authentic taste! Once you try fruit and vegetables sold directly by farmers at incredibly low prices, you will discover savors you didn’t know existed.