Customer Service

Transformative customer service outsourcing


At the heart of every successful business is a happy customer. Our mission is to transform your customer experience, setting you apart from the crowd. We’re committed to excellence and genuine support in every interaction, all powered by a hybrid of technology and talent. Ready to redefine innovative customer service?

AI-powered difference in customer experience

Meet every customer with empathy, integrity, and insight, building meaningful connections across all channels. Our customer service outsourcing solutions combine expert knowledge with cutting-edge technology to create impactful interactions. By adopting AI-driven omnichannel strategies, we ensure a seamless integration with your brand. Our team of multilingual advisors, backed by the power of generative AI and machine translation, ensures every customer feels appreciated and valued.

Services & Solutions

Customer Care

Foster continuous innovation and improvement with customer service outsourcing powered by the latest in AI, data, and analytics. Learn More

Technical Support

Deliver multilingual, omnichannel support for everything from simple questions to complex problems with our technical advisors, backed by generative AI technology. Learn More

Services & Solutions
4 Benefits of AI for Better CX

Featured Insight

4 Benefits of AI for Better CX

Discover the benefits of using conversational and generative AI in the contact center to create better CX.

Featured Insights

Thought leadership and research to inspire innovative experiences

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Concentrix

Concentrix + Webhelp is now Concentrix. Bringing together integrated technology and services to power your entire business.