Junior Management Controller -English Speaker (m/f/x)

Description

Why joining us

Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our multicultural team and make a real impact on our client’s business every day. We're bringing on board a Junior Management Controller to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a natural curiosity, we are a perfect match. Grow with us, show off your skills, build your career path, and enjoy every moment in a people-focused global company

What you’ll be doing at Webhelp

As an English-Speaking Junior Management Controller, you will:

• Support regular business analysis and allow deeper monitoring of the operational and financial activity of Webhelp operations in Portugal.
• Coordinate bi-monthly business reviews for Key Accounts in order to promote a better and deeper knowledge of those accounts;
• Capex controlling and monitorization per site, elaborate capex investment reports, namely comparing the approved budgets, explain possible deviations;
• Support the controlling tasks of the Housing rent costs (rooms 'rents for agents) in coordination with third parties and prepare monthly reports to Senior Management Controller and CFO;
• Elaborate reports to give visibility on the monthly return on the investment done;
• Support Senior Management Controller on the business/financial estimations processes (Budget, forecast, rolling forecast, outturn);
• Internal Audit – Internal audit of the most relevant processes/departments in order to control financial risk;
• Review operational reports of main accounts to ease the understanding and measure the impact of operational events on the results of each project;

We’ll be a great match if you: 

• Have a high level of English (written and oral) ;
• Have a minimum 2-5 years audit background, preferably in a Call Center environment;
• Strong Reporting skills using Microsoft Office tools;
• Have previous experience with management accounting is a plus;
• Have excellent verbal, written and interpersonal communication skills.

If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.

What we offer you:

• Strong compensation package (14 monthly payments per year plus bonus)
• Monthly meal allowance paid in voucher card (net)
• Private Health Insurance from day 1
• Personal and career development programs and mentoring to develop skills
• Possibility to participate in a growing multicultural Project
• Flexible Schedule
• Work in a diverse environment with people from over 75 nationalities
• Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!
• We promote inter-company mobility to work at any of our sites around the world
• Workplace: Work on-site in Lisbon, Portugal

“I joined as a Senior Supervisor at Webhelp Braga in June 2018 but already with a vision of professional growth. Today I am a Senior Operations Manager with an important portfolio of clients. My duties are essential for the customer and for my teams, which obliges me to be 100% every day to ensure the excellence of our work. The promises of evolution are real at Webhelp.” – Arnaldo da Cunha - Operations Manager Senior

Who we are

Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp, you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries. 

Join us at Webhelp and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide. 

If this sounds like you, join us!

Webhelp is an equal-opportunity employer.

Webhelp is committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.