Customer Support Specialist for Samsung

Reimagine your career in this customer service support specialist role for one of the world leading electronics brands.

Thinking about a career change? Join our Samsung team and discover the world of customer service. We'll make sure to provide the training and necessary support for you to reach your best potential with us!

How? By providing you with this:
💵 Hourly rate, from 6.40 to 6.93 Eur/Gross (during trial period and after)
💳 Performance-based bonuses
🥼 Health and accident insurance
 📱 Paid phone bill
📈 Career growth opportunities
🤩 Supportive and fun coworkers

How we work is simple: Concentrix + Webhelp is a business outsourcing company, meaning, we offer our services to other companies to help them handle customer service, finances and other business processes. As our colleague, you will be employed by Concentrix + Webhelp but supporting the clients of Samsung, one of the world leaders in the electronics industry.

As a part of our team, you will be responsible for answering incoming calls, mails and chats. You'll be consulting clients on their questions about Samsung products, solving technical issues as well as documenting the necessary information in our databases.

For you to flourish in this role, the most important thing is to be open to communication and to have the motivation to deliver good customer service ⭐

And to be able to help our customers, you need to be fluent in Latvian and have good Russian and English (spoken and written).

We're really hoping to see you join us, but before that - there are a few steps to complete. Our recruitment process consists of a personality test, an interview and, finally, a reference check. Hopefully, we turn out to be the good match and we'll be able to extend a job offer soon

So, will you take a chance on us? 🤩

Please send your CV in English language.

START: According to agreement

LOCATION: From our office at Raina Bulvaris 11, Riga 

EMPLOYMENT TYPE: Permanent contract

WORKING HOURS: Monday - Friday, from 09:00 AM till 19:00 PM (8,5 h / shift)

We are proudly one team, one company. We are committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
#English #Latvian